Booking & payment

• The reservation is considered confirmed after payment of the stay, made online, via PayPal or Visa or Mastercard card,
• Rates are displayed in RON and include VAT. Local taxes, if applicable, are added separately.

2. Check-in / Check-out

• Check-in: from 15:00 · Check-out: until 11:00.
• Early check-in / late check-out is confirmed based on availability and may incur additional costs.

3. Capacity & property use

• Maximum capacity: 10 persons (incl. kids).
• Events/parties: not allowed without written consent.
• Quiet hours: 22:00–08:00.
• Smoking is permitted only in designated outdoor areas.
• Pets: upon prior request (additional costs/guarantee may apply).
• Please use the facilities responsibly.

4. Damage guarantee

• We may request a returnable guarantee of 600 lei/stay, retained at check-in.
• The amount is refunded within max. 3 working days after check-out, if there are no damages/additional costs (special cleaning, missing items, non-compliance with the rules, etc.).

5. Children & safety

• Parents/guardians are responsible for supervising children.
• Open fire/grill only in designated areas; follow safety instructions.

6. Cleaning & maintenance

• The property is handed over clean, with linens/towels.
• For stays >5 nights, intermediate cleaning can be provided (on request, additional cost).
• Please report any malfunctions immediately.

7. Cancellations, no-shows & changes

• The Cancellation Policy below applies.
• Date changes are possible depending on availability and may involve fare differences.

8. Force majeure

• We are not responsible for cancellations/interruptions caused by events beyond our control (force majeure). In such cases, rescheduling will be offered, where possible.

9. Data protection

• We process personal data strictly for reservation and legal obligations. Details in Privacy Policy.

10. Acceptance of terms

• By making a reservation you declare that you have read and accepted these Terms & Conditions and Cancellation Policy.

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Cancellation Policy – ​​Oasis Chalet

• Free cancellation up to 14 days before check-in → 100% refund of the deposit.
• Cancellation between 14–7 days before check-in → 50% of the total value of the stay is retained.
• Cancellation less than 7 days before check-in or no-show → 100% of the total amount is retained.
• Early departures and late arrivals are non-refundable.
• For reservations made through third-party platforms (e.g. Booking.com/Airbnb), the policy displayed on that platform applies.